What Texas businesses say about working with UPG

We price your contract across 30+ licensed Texas suppliers and lock long-term stability before renewal drift catches you — national-chain buying power for a Main Street meter.

“Energy was my second-biggest cost after payroll and I’d just been auto-renewing out of fear of getting it wrong. The UPG team ran the numbers across a dozen suppliers and locked us in 19% lower. First time in years I’m not dreading the bill.”

For high-load-factor sites we restructure the contract around how the line actually runs — 4CP exposure, demand charges and load shape — not just the headline per-kWh rate.

“We’re a heavy load with serious 4CP exposure, and most brokers just quoted us a headline rate and moved on. UPG actually restructured the contract around how our line runs. Between the rate and the demand-charge work, we’re saving north of $80k a year.”

Send one recent bill. We audit your TDSP delivery charges line by line, flag reclaim opportunities where you’ve overpaid, and hand back a written summary — before you sign anything.

“I sent one bill expecting a sales pitch. Instead they came back with a written breakdown showing we’d been overpaying TDSP fees for two years — and they got some of it back. The audit alone paid for itself before we’d signed anything.”

We build 24–48 month strategies off your real load shape so you get an energy number you can put in the budget and forget — instead of guessing at renewal every year.

“With everything happening on the grid, I didn’t want to be guessing at renewal every year. UPG built us a four-year fixed strategy off our actual load shape. I now have an energy number I can put in the budget and forget about.”

A dedicated advisor in Lewisville stays on your account after the signature: billing accuracy, usage efficiency and a heads-up when your renewal window opens.

“The last broker we used signed the contract and vanished. With UPG I have an actual person in Lewisville who knows our account, audits the bills, and tells me when to start thinking about renewal. That’s the whole difference.”

We give public buyers a side-by-side of every supplier and a clean paper trail that stands up to board review and open scrutiny — on your budget cycle, not the supplier’s.

“Public procurement has to survive board review and open scrutiny. UPG gave us a side-by-side of every supplier and a paper trail I could put in front of the council without flinching. Clean, defensible, and on our budget cycle.”

Sites on different contracts and renewal dates pulled into one centralized procurement and one portfolio report — one team, one renewal calendar, far less chaos across the estate.

“We had eleven sites all on different contracts and nobody could see the whole picture. UPG centralized the procurement and now I get one portfolio report. One team, one renewal calendar, far less chaos for my finance group.”

Our desk publishes a plain-English Texas market report every morning, so you buy on timing instead of on a cold call — and fix before rates run up, not after.

“The morning market report is genuinely useful — plain English, no jargon. It’s how I knew the window had opened and pulled the trigger on our fix two weeks before rates ran up. Saved us a real number by not buying in a panic.”

We handle the paperwork and the supplier transition end to end, then check your first bill matches what was agreed — most customers move accounts across with barely a lifted finger.

“I expected the switch to be a headache and a day of downtime. There was neither. They handled the paperwork, the supplier transition, and even checked the first bill to make sure it matched what we agreed. I barely lifted a finger.”

For property groups we audit every meter and procure across the portfolio with no capex — and we do it the way customers stay for: follow through, no pressure, no spin.

“What I appreciate most is that they’ve followed through on everything they promised and never once pressured me. In this market, honest and reliable is rare. They earned the renewal.”